Parts Specialist

Vermeer Midwest-Aurora•Aurora, IL

45d•Onsite

About The Position

Parts Specialist – Aurora, IL About Us You're not likely to find another company like Vermeer Midwest. Our people are from all walks of life, rolling up our sleeves and getting tough work done every day, together. We're a family-owned and operated company with an unmatched culture, one that is built on the belief that every Vermeer team member has real, personal impact - on our people, our customers and our world. Whoever you are and where you are in your career, Vermeer helps you be Equipped to Do More. Salary: $22.00 - $25.00 hourly

Requirements

High School diploma or equivalent.
At least one (1) year of experience in a customer service position is preferred.
Communicate effectively verbally and in writing.
Intermediate computer skills, including (but not limited to); PFW, Microsoft Office and internet functions.
Effectively handle lifting various objects weighing up to 50 lbs.
Ability to stand for long periods of time.
Clean driving record.

Nice To Haves

Prior experience working a parts counter is a plus.

Responsibilities

Reading catalogs, schematics and computer displays in order to determine replacement part/s and pricing.
Determining replacements part(s) required according to inspection of old parts, customers’ request or customers’ description of malfunction.
Receiving shipments of order, placing machine down and stock orders.
Taking a complete inventory, marking and storing parts according to prearranged systems.
Examining parts for defects, and exchange of defective parts.
Advising customers on substitution or modification of parts.
Receiving and filling telephone orders.
Filling customer orders from stock.
Preparing invoices, pic-packs and sales receipts.
Be proficient in underground tooling.
Provide guidance to customers when selecting the right chemical solution for HDD application.
Visit customers regularly to service customer consignments.
Form good rapport with all parts of the business.
Work alongside with the Sales team members, HDD & Vac Truck Specialists.
Maintaining a clean / organized work environment.