Parts Specialist

COMPANY WRENCH LTD•Cleveland, OH

1d•Onsite

About The Position

The Parts Specialist is charged with the responsibility of performing office functions as directed. Responsible for parts support, records maintenance, filing, data entry and other office clerical functions.

Requirements

Good communications skills
Excellent interpersonal relations skills
Good computer and systems knowledge
Solid parts department operation knowledge
Some inventory management training in related fields
A solid understanding of the financial aspects of the parts department

Responsibilities

Able to provide support coverage on parts job functions as required
Using parts manuals to find and identify parts needed
Providing parts lookup and sales assistance to customers and technicians
Perform parts ordering, invoicing, shipping and receiving functions from start to finish for customers and technicians
Research and acquisition of materials from outside vendors
Knowledgeable on all computer systems and methods for all parts functions
Familiar with all parts department forms and documents and the appropriate methods for complying with each of the information requirements with these forms
Maintains current knowledge and skills on changes in any manual or computer- related systems and procedures
Knowledgeable on all document retention requirements and filing systems
Reconciliation of reports, invoices and purchase orders
Familiar with the operation of all office equipment used in the parts department
Maintains logs on maintenance and repairs for all office equipment
Exhibit tact and etiquette on the phone and via electronic communications