Parts Service Sales Representative

EquipmentShare • Kansas City, KS

4d • Onsite

About The Position

EquipmentShare is hiring a Parts Service Sales Representative at their rental facility in Kansas City, MO. This role involves developing and maintaining profitable, long-term business relationships and parts and service sales in an assigned territory. The position requires achieving market goals, processing sales paperwork, communicating manufacturer warranties, and submitting parts and service contract proposals. The representative will also be responsible for furnishing customer business activity and sales lead information to the CRM, cooperating with other staff, participating in customer meetings and promotional activities, and continuously educating themselves on salesmanship and company products. They will report significant information to management and assist as required. A key aspect of the role is understanding customer equipment and fleet requirements, working proactively with branch management and parts/service teams, developing customer call plans, assisting accounts with their needs, and providing sales and revenue forecasts. Collaboration with customer teams and EquipmentShare's operations teams is essential for supply contracts, spare parts recommendations, and commercial proposals.

Requirements

• Self-motivated with strong sales drive
• Willing to go the extra mile to exceed the customer expectations
• Valid driver's license with a clean driving record
• Strong computer skills
• Knowledge and ability to perform machine inspections, which often requires climbing, bending, stooping, crawling, etc., in, around, and under and heavy equipment
• Strong commitment to safety in all aspects of position and with internal and external customers and employees.
• Excellent time management and problem-solving skills to independently handle diverse business needs of varied importance, including the proper treatment of confidential information.
• Effective interpersonal communication skills and ability to procure cooperation of team
• Possess excellent communication (verbal and written) and interpersonal skills, along with a high level of professionalism, honesty, and integrity.

Nice To Haves

• Heavy equipment or technical background is a plus

Responsibilities

• Develop and maintain profitable, long-term business relationships and parts and service sales in assigned territory.
• Obtain accurate and adequate credit information on all accounts and assist in collection of past due accounts receivable.
• Achieve market goals and objectives on all products.
• Ensure sales paperwork is processed.
• Clearly communicate the manufacturer's warranty on all sales and/or rentals.
• Submit parts and service contract proposals as deemed appropriate.
• Furnish timely and accurate customer business activity, sales lead progress and market intelligence information to the Customer Relationship Management (CRM), or other data base, or location as may be applicable.
• Cooperate with other staff and share leads with other PSSRs and Sales teams in the Company.
• Participate in customer meetings.
• Assist in promotional activities benefiting the Company.
• Actively follow a program of education in salesmanship, products of the Company, and technical and other matters relating to the performance of their selling duties; participate in such training activities as may be scheduled.
• Report to management any significant information which might affect the Company; and assist in such a manner as is, from time-to-time, required by management.
• Know and understand the customers’ equipment and fleet requirements.
• Proactively work with GMs, Parts Managers, Service Managers and Parts teams.
• Develop customer call plans to maximize customer visits.
• Assist accounts with understanding their needs and promoting offerings that meet their needs.
• Provide regular sales and revenue forecasts by direct customer, product type, etc.
• Work closely with the Customer, planners, buyers, and operations teams to provide supply contracts, recommend spare parts, and commercial proposals related to Equipment Share Parts & Services.

Benefits

• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed