Parts & Service Representative

Pacific Golf & Turf•Kapolei, HI

8d•$18 - $22•Onsite

About The Position

Pacific Golf & Turf is the Northwest’s premium supplier of John Deere and turf care products to Golf Course and Sports Turf facilities. Our Kapolei, HI branch is seeking an organized, experienced Parts & Service Assistant who has a commitment to customer service. The ideal candidate will have strong written and verbal communication skills and mechanical experience. If you are a dependable Team player looking for a career, come join our growing business with unlimited opportunity!

Requirements

General office skills with a working knowledge of Microsoft Office products
Clean driving record and insurable, in addition to experience driving a pickup truck with trailer attached
Able to lift up to 50 lbs. regularly
Strong written and verbal communication skills
Able to read/interpret written and verbal instructions
Good organizational skills and ability to multi-task
Successful candidate will have a positive attitude and enjoy being part of a team

Nice To Haves

John Deere equipment parts experience preferred
2 years of additional parts experience preferred
Golf course experience a plus
Familiarity with mechanical, electrical, and hydraulic schematics a plus

Responsibilities

Sell OEM and aftermarket parts for all brands supported at Pacific Golf & Turf
Utilize various computer programs, schematics, and parts libraries to locate and sell parts
Respond to emails, phone calls, and walk in customers for Parts, Service, and Sales
Create a professional and positive experience for customers
Follow up with customers in a timely manner
Assist with processing repair orders and quotes
Work with management to help gain new customers
Maintain accurate and reliable records
Assist in shipping and receiving of equipment and parts
Assist service technician with repairs
Pick up and delivery of customer equipment/carts (company vehicles provided)
Work 40 hours per week with possible overtime based on customer and seasonal demands
Help maintain a safe, clean, and organized work environment for customers and employees
Work with management to achieve parts goals
Additional duties as assigned by leadership