Parts & Service Advisor

Steele Auto Group•Gander, NL

5h•Onsite

About The Position

SIMMONS HONDA POWERHOUSE RECREATION is seeking a Parts & Service Advisor to join their team in Gander, Newfoundland. This dealership is passionate about helping riders, outdoor enthusiasts, and adventure seekers make the most of every experience. As a premier Honda Powerhouse dealership, they offer an exciting range of motorcycles, ATVs, side-by-sides, and power equipment, backed by a team committed to exceptional customer service and product expertise. Joining this team means being part of a welcoming, customer-focused environment where every day brings new people, new adventures, and opportunities to help customers make the most of their time on the road, trail, and track. This is a career with great people, industry-leading products, and a dealership that's passionate about recreation.

Requirements

Previous automotive experience would be considered an asset but not required
Excellent customer service skills and a professional telephone manner
Fluency with Microsoft Office software
A positive attitude and excellent work ethic
An eagerness to learn and strong attention to detail

Responsibilities

Assist customers with service and parts needs for Honda motorcycles, ATVs, side-by-sides, and power equipment
Create repair orders, prepare estimates, and explain recommended services and timelines
Coordinate with technicians to ensure efficient and accurate completion of repairs and maintenance
Order, receive, and manage parts while maintaining accurate inventory records
Communicate with customers throughout the service process and provide exceptional customer support
Build strong relationships with suppliers and support the overall success of the Parts & Service Department
Perform other related duties as required