Parts & Service Advisor

Steele Auto GroupGander, NL
Onsite

About The Position

SIMMONS HONDA POWERHOUSE RECREATION is seeking a Parts & Service Advisor to join their team in Gander, Newfoundland. This dealership is passionate about helping riders, outdoor enthusiasts, and adventure seekers make the most of every experience. As a premier Honda Powerhouse dealership, they offer an exciting range of motorcycles, ATVs, side-by-sides, and power equipment, backed by a team committed to exceptional customer service and product expertise. Joining this team means being part of a welcoming, customer-focused environment where every day brings new people, new adventures, and opportunities to help customers make the most of their time on the road, trail, and track. This is a career with great people, industry-leading products, and a dealership that's passionate about recreation.

Requirements

  • Previous automotive experience would be considered an asset but not required
  • Excellent customer service skills and a professional telephone manner
  • Fluency with Microsoft Office software
  • A positive attitude and excellent work ethic
  • An eagerness to learn and strong attention to detail

Responsibilities

  • Assist customers with service and parts needs for Honda motorcycles, ATVs, side-by-sides, and power equipment
  • Create repair orders, prepare estimates, and explain recommended services and timelines
  • Coordinate with technicians to ensure efficient and accurate completion of repairs and maintenance
  • Order, receive, and manage parts while maintaining accurate inventory records
  • Communicate with customers throughout the service process and provide exceptional customer support
  • Build strong relationships with suppliers and support the overall success of the Parts & Service Department
  • Perform other related duties as required

Benefits

  • Competitive compensation
  • Performance incentives
  • Comprehensive benefits
  • Retirement savings matching
  • Employee discounts
  • Training and development opportunities through Steele University
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