Parts Sales Specialist

Bane-Welker Equipment•Wilmington, OH

7d•Hybrid

About The Position

Bane-Welker Equipment is seeking an Agricultural Parts Sales Specialist to join our team. This position plays an important role in supporting our customers and service technicians by providing knowledgeable, responsive parts support while maintaining accurate and well-organized inventory. The ideal candidate is a strong communicator who enjoys helping people, is comfortable using technology, and has a willingness to learn. Experience in the agricultural equipment industry is valuable, and a background as an agricultural or diesel technician can provide a strong foundation for success in this role.

Requirements

Strong communication and customer service skills.
A genuine interest in helping customers find the right solution.
Comfortable learning and using computers, electronic parts catalogs, inventory systems, and other technology.
Strong attention to detail and organizational skills.
Ability to multitask and prioritize in a fast-paced environment.
Willingness to learn about agricultural equipment, parts, and dealership operations.
Ability to work effectively with customers, technicians, service managers, and other dealership team members.
Reliable follow-through and a team-oriented approach.

Nice To Haves

Experience in the agricultural equipment industry.
Background as an agricultural or diesel technician.

Responsibilities

Provide friendly, knowledgeable customer service to customers in person and over the phone.
Identify customer needs and assist with finding the correct parts, components, and solutions.
Research parts using electronic parts catalogs, manufacturer resources, and other technology systems.
Work closely with Service Technicians and Service Managers to support repair and maintenance needs.
Build positive relationships with customers by providing timely communication and dependable follow-through.
Receive, inspect, stock, and organize incoming parts and inventory.
Maintain accurate inventory records and help ensure parts are properly identified and located.
Monitor inventory levels and assist with ordering parts based on customer and service department needs.
Process parts sales, returns, transfers, and other transactions accurately.
Assist with inventory counts and investigate inventory discrepancies.
Keep the parts department clean, organized, and professional.
Stay current on new equipment, parts, technology, and product information.
Participate in training and actively develop product and industry knowledge.
Support other parts department and dealership needs as assigned.