Parts Sales Representative-Phone Room

Rush Enterprises•Springfield, MO

About The Position

The Parts Sales Representative-Fleet Sales coordinates parts sales to specific special customers designated as “Fleets” by local management in a region. Determines the availability of parts throughout the region, and nationally, to best serve customer demands and coordinate the logistics of those orders. Maintains a relationship with specific accounts in a manner that maximizes sales and profits. Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Requirements

High school diploma or general education degree (GED).
Two years’ parts counter or parts phone room experience; or equivalent combination of education and experience.
Proficiency in researching parts in multiple OEM systems preferred.

Responsibilities

Sell parts to all designated/assigned “Fleet” customers in the assigned region through the phone, or through direct communications from customers via other telecommunication methods.
Make sure all external and internal requests for parts are billed on a parts ticket. Must make sure any special billing requirements, like 3rd party customer billing systems, are met according to the fleet customers’ needs.
Keep orderly records of all orders, and special order parts through a shared database program. Communicate with assigned warehouse personnel to facilitate the speedy delivery of orders to customers.
Set up orders for daily shipment, delivery, or pick-up at the proper store.
Solicit specific “Fleet” customers, and any assigned accounts, by phone to promote various parts marketing activities.
Participate in all training programs that are made available.
Keep current on new products and product updates.
Participate in maintaining a lost sales tracking program.