Parts Sales Outside - Coggin Ford DeLand

Asbury Automotive•DeLand, FL

7d•Onsite

About The Position

Responsible for facilitating estimates, order handling, and the purchasing of After-market parts for our customers. When interacting with customers, seeks to deliver exceptional guest experiences by going above-and-beyond. When not interacting with guests, gives priority to helping other team members deliver exceptional guest experiences (e.g., by being highly responsive to their requests for information or assistance that will help them serve our guests). Treats all co-workers, customers, and vendors professionally and with respect. Adheres to Company Policies and Procedures. Maintains a clean and organized work area. Maintains a professional appearance and adheres to the dealership dress code. Assists all customers (retail and shop) in selecting required aftermarket parts in a friendly, professional, and efficient manner. Informs customers and ensures that the customer is exposed to the full aftermarket product line. Answers phone calls, providing price quotes and other information. Pulls and fills orders from stock. Keeps up with inventory and notifies manager of out-of-stocks. Assists outside sales representatives with their orders. Bills on the service repair order. Receives payment from retail customers or obtains credit authorization. Ensures that all charge sales are signed by the customer and that all customers receive their copy of the invoice.

Requirements

Attendance and Punctuality.

Responsibilities

Facilitating estimates, order handling, and the purchasing of After-market parts for customers.
Delivering exceptional guest experiences by going above-and-beyond when interacting with customers.
Prioritizing helping other team members deliver exceptional guest experiences by being responsive to their requests.
Treating all co-workers, customers, and vendors professionally and with respect.
Adhering to Company Policies and Procedures.
Maintaining a clean and organized work area.
Maintaining a professional appearance and adhering to the dealership dress code.
Assisting customers (retail and shop) in selecting required aftermarket parts in a friendly, professional, and efficient manner.
Informing customers and ensuring they are exposed to the full aftermarket product line.
Answering phone calls, providing price quotes and other information.
Pulling and filling orders from stock.
Keeping up with inventory and notifying manager of out-of-stocks.
Assisting outside sales representatives with their orders.
Billing on the service repair order.
Receiving payment from retail customers or obtaining credit authorization.
Ensuring that all charge sales are signed by the customer and that all customers receive their copy of the invoice.