Part Sales Manager – Full Time

Autozone•Wilmington, NC

About The Position

AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Parts Sales Managers play a key leadership role, expected to Live The Pledge and deliver WOW! Customer Service while executing store operations with excellence. Under the Store Manager’s guidance, the Parts Sales Manager leads by example, demonstrating initiative and strong leadership. Through operational oversight and team development, store management supports AutoZone’s mission of providing trusted automotive solutions. As a Parts Sales Manager, you will help drive sales performance, foster a high-performing team, and ensure an exceptional WOW! Customer Service experience. The role offers opportunities to reach goals, develop leadership abilities, and pursue career growth in automotive retail.

Requirements

  • Demonstrated integrity, decision-making skills, and strong leadership abilities.
  • Availability for a full-time flexible schedule, including mornings, nights, weekends, and overtime as needed.

Nice To Haves

  • Strong people skills and effective communication in both Spanish and English.
  • Previous experience in automotive retail.
  • Automotive Service Excellence (ASE) Certification.

Responsibilities

  • Assist the Store Manager in supervising, training, and developing employees to foster a motivated and engaged team.
  • Maintain clear, effective interactions with customers and employees to support smooth store operations and positive experiences.
  • Monitor sales goals, inventory accuracy, and performance standards.
  • Follow store procedures; manage inventory and cash handling; control shrink; and support operational efficiency.
  • Collaborate with store staff and commercial department leaders to maintain seamless operations and customer service.
  • Lead efforts to exceed sales targets, optimize inventory levels, process returns promptly, and support merchandising.
  • Enforce PPE use, promote risk management practices, and uphold company safety standards.
  • Assist in managing commercial and hub departments to support timely deliveries and customer needs.
  • Resolve customer concerns and store operational issues promptly while upholding company policies.
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