Parts Sales Counterperson

Papé JobsSalem, OR
Onsite

About The Position

Pape’ Machinery, Inc. is seeking a motivated and customer-oriented Parts Sales Counterperson I to join their team in Salem, OR. This role is ideal for individuals who enjoy working in a positive, high-energy environment and providing excellent customer experiences. Pape’ Machinery, Inc. is a premier capital equipment dealer in the West, committed to employee growth through robust training programs and continuous support. They offer competitive compensation, exceptional benefits, and a strong work-life balance.

Requirements

  • Verifiable parts counter experience or applicable mechanical/service experience.
  • Basic knowledge of parts inventory.
  • Self-motivation and assertive drive.
  • Ability to perform at a high level in a fast-paced and team-oriented environment.
  • Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
  • Above-average organizational skills.

Responsibilities

  • Actively engage with customers to identify their needs and provide recommendations for parts.
  • Use product literature, specialized software systems, and knowledge of parts and equipment to offer timely and accurate solutions.
  • Translate technical details into actionable parts support to build trust and lasting relationships with clients.
  • Provide parts expertise for customers maintaining and repairing their equipment, both in person and over the phone.

Benefits

  • Competitive pay based on skills, training, and experience level.
  • 401(k) & Roth 401(k) Retirement Plans with Company Match
  • Medical, Dental, Vision and Prescription Insurance
  • Flexible Spending Accounts (Flex Plans)
  • Life Insurance
  • Short- and Long-Term Disability Insurance
  • Employee Assistance Program
  • Online and Instructor-Led Training
  • Tuition Reimbursement for Training Programs
  • Progressive Vacation Plans
  • Sick Leave
  • Paid Holidays
  • Advancement opportunities
  • Training and mentoring
  • Open-door policy

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

501-1,000 employees

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