Parts Sales Counterperson I

Papé Jobs•Anchorage, AK

1d•Onsite

About The Position

Pape' Kenworth is seeking a motivated and customer-oriented Parts Sales Counterperson I to serve as the go-to parts expert for customers maintaining and repairing class 7 & 8 diesel trucks. This role involves actively engaging with customers both face-to-face at the counter and over the phone to identify their needs and provide recommendations. The successful candidate will utilize product literature, specialized software systems, and their growing knowledge of parts and diesel trucks to offer timely and accurate solutions. The position emphasizes building trust and lasting relationships with clients by providing excellent customer service and finding the best solutions. The work schedule is Monday – Friday, 8:00am- 5:00pm.

Requirements

Verifiable parts counter experience or applicable mechanical/service experience
Basic knowledge of parts inventory
Self-motivation and assertive drive
Ability to perform at a high level in a fast-paced and team-oriented environment
Ability to communicate effectively with customers by telephone and in person to sell company parts and other services
Above-average organizational skills

Responsibilities

Be the go-to parts expert for customers looking to maintain and repair their class 7 & 8 diesel trucks
Actively engage with customers to identify their needs and provide recommendations
Use product literature, specialized software systems, and growing knowledge of parts and diesel trucks to offer timely and accurate solutions
Translate technical details into actionable parts support to create lasting relationships with clients
Communicate effectively with customers by telephone and in person to sell company parts and other services

Benefits

Competitive pay based on your skills, training, and experience level
401(k) & Roth 401(k) Retirement Plans with Company Match
Medical, Dental, Vision and Prescription Insurance
Flexible Spending Accounts (Flex Plans)
Life Insurance
Short- and Long-Term Disability Insurance
Employee Assistance Program
Online and Instructor-Led Training
Tuition Reimbursement for Training Programs
Progressive Vacation Plans (80 hours of vacation, prorated for new hires based on start date, increases with seniority)
Sick Leave (1 hour for every 30 hours worked)
7 Paid Holidays each year
Advancement opportunities (promotion from within)
Stability and reputation (family-owned, fourth-generation company with over 160 locations, over 4,000 members and 85 plus years of experience)
Largest equipment inventory in the West and an unparalleled parts inventory
Open-door policy where your voice will be heard and your opinions will matter
Training and mentoring to prepare you for your role and continued learning to grow your skills