PARTS COUNTERPERSON I

Wolter, Inc.•Wausau, WI

6h•Onsite

About The Position

Wolter, Inc. is seeking a dynamic Parts Counterperson to join their growing team at the Wausau location. This role is crucial in assisting both internal and external customers in obtaining replacement parts for the products the company supports. Wolter, Inc. is described as one of the fastest-growing privately owned businesses, focused on improving operational productivity for its customers by moving, storing, and powering the world more efficiently. Since its inception in 1962, Wolter has evolved into one of the largest and most diverse industrial equipment and productivity solutions providers in the country, offering a wide range of products and services including material handling equipment, service, training, robotics & automation, overhead cranes & hoists, power systems, railcar movers, storage solutions, and complete engineered systems.

Requirements

Demonstrated customer service orientation.
Ability to organize and manage multiple priorities
Excellent interpersonal and communication skills.
Good computer proficiency.
Commitment to company vision and mission.

Responsibilities

Take phone calls for parts needs.
Fill customer and internal requests – check all resources if parts aren’t in stock.
Place requisitions for parts (via computer) as needed for customers.
Assist our technicians with their parts needs, to include helping them determine which parts are needed.
Pull parts from stock to fill orders.
Prepare parts quotes for outside customers – follow up to secure order.
Complete parts quotes for service jobs, forward to service department.
Assist walk-in customers with their parts needs.
Assist with the annual parts physical inventory.
If assigned, perform physical inventory of road vans and/or Consignments.
Back up other parts counter staff.
Performs other duties or projects as assigned by Regional Parts Mgr.