Parts Sales Counterperson I

Papé Group • Ponderay, ID

1d • $19 - $27 • Onsite

About The Position

Pape’ Machinery, Inc. is seeking a motivated and customer-oriented Parts Sales Counterperson I to join their team. This role is ideal for someone who enjoys working in a positive, high-energy environment and providing excellent customer experiences. The company emphasizes investment in employee growth through robust training and continuous support, offering competitive compensation, exceptional benefits, and a strong work-life balance.

Requirements

• Verifiable parts counter experience or applicable mechanical/service experience.
• Basic knowledge of parts inventory.
• Self-motivation and assertive drive.
• Ability to perform at a high level in a fast-paced and team-oriented environment.
• Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
• Above-average organizational skills.

Responsibilities

• Actively engage with customers to identify their needs and provide recommendations.
• Use product literature, specialized software systems, and knowledge of parts and equipment to offer timely and accurate solutions.
• Translate technical details into actionable parts support to build trust and lasting relationships with clients.
• Provide parts expertise for customers maintaining and repairing their equipment, both in person and over the phone.

Benefits

• Competitive pay based on skills, training, and experience level.
• 401(k) & Roth 401(k) Retirement Plans with Company Match
• Medical, Dental, Vision and Prescription Insurance
• Flexible Spending Accounts (Flex Plans)
• Life Insurance
• Short- and Long-Term Disability Insurance
• Employee Assistance Program
• Online and Instructor-Led Training
• Tuition Reimbursement for Training Programs
• Progressive Vacation Plans
• Sick Leave
• 7 paid holidays each year
• Advancement opportunities (promoting from within)
• Training and mentoring

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed