Parts Sales Counterperson 1

Papé Group•Shasta Lake, CA

5d•$17 - $24•Onsite

About The Position

Ditch Witch West, a premier capital equipment dealer in the West, is looking for a motivated and customer-oriented Parts Sales Counterperson I to join their team. At Pape’, they invest in employee growth through robust training programs and continuous support, offering competitive compensation, exceptional benefits, and a strong work-life balance. This role is crucial for customers needing to maintain and repair their equipment, acting as the go-to parts expert. The position involves actively engaging with customers, identifying needs, and providing recommendations using product literature, specialized software, and growing knowledge of parts and equipment. The Parts Sales Counterperson I will also support the branch with parts and equipment deliveries as needed. The role emphasizes building trust, customer service, and becoming a reliable partner to clients, with contributions being recognized and growth supported.

Requirements

Verifiable parts counter experience or applicable mechanical/service experience.
Basic knowledge of parts inventory.
Self-motivation and assertive drive.
Ability to perform at a high level in a fast-paced and team-oriented environment.
Ability to communicate effectively with customers by telephone and in person to sell company parts and other services.
Driver’s license with a good driving record; experience pulling a trailer.
Above-average organizational skills.

Responsibilities

Actively engage with customers to identify their needs and provide recommendations.
Use product literature, specialized software systems, and knowledge of parts and equipment to offer timely and accurate solutions.
Translate technical details into actionable parts support.
Support the branch by assisting with parts and equipment deliveries as needed.