CMA's Parts Sales Associate

CMA's Valley DealershipsStaunton, VA
Onsite

About The Position

We are seeking a detail-oriented and customer-focused Automotive Parts Counter Sales associate to join our team. This role involves selling automotive parts to customers in person, over the phone, and through the shop. CDK Dealer Management System experience is required. Carter Myers Automotive (CMA) is an employee-owned (ESOP) company with a people-first culture. We offer career growth, stability, competitive pay and benefits, and a healthy work-life balance. As owners, our team is united by a shared purpose and commitment—because Owners Just Care More. CMA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law.

Requirements

  • CDK Dealer Management System experience is required.

Nice To Haves

  • High school diploma or GED preferred.
  • Prior experience in automotive parts preferred.
  • Ability to read and comprehend instructions and routine correspondence.

Responsibilities

  • Assist customers in selecting required parts.
  • Provide price quotes and product information via phone and in person.
  • Review body shop estimates for accuracy.
  • Pull and fill orders from stock; notify manager of out-of-stock items.
  • Order parts from external sources when needed.
  • Notify service advisors and customers when special orders arrive.
  • Tag and deliver parts to body shop with proper identification.
  • Follow up on back-ordered parts and maintain records.
  • Replenish inventory and assist outside sales reps.
  • Process payments and ensure proper billing.
  • Issue credits for returned parts and track shop tools.
  • Maintain clean and organized counter areas.
  • Participate in training and stay updated on products.
  • Support lost sales tracking and maintain professional appearance.
  • Perform other duties as assigned.

Benefits

  • 401(k) with company match
  • Employee Stock Ownership Plan (ESOP)
  • Health, dental, and vision insurance.
  • Tuition reimbursement
  • Opportunities for career growth within CMA’s dealership network
  • Employee discounts on vehicles and services
  • Competitive compensation and performance incentives.
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