Parts Sales Associate - AutoNation Toyota White Marsh

AutoNation • Nottingham, MD

10d • $50,000 - $70,000 • Onsite

About The Position

AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Requirements

• Requires one (1) year or more as an automotive Parts professional.
• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department.
• One year of sales experience
• Demonstrated communication and interpersonal skills
• Organization and follow-up skills

Responsibilities

• Assist wholesale shops, retail customers, and service technicians with accurate parts identification, pricing, and ordering.
• Build relationships with wholesale customers through responsive service, timely quotes, and consistent follow-up.
• Maintain inventory accuracy through proper receiving, binning, cycle counts, and investigation of discrepancies.
• Track special orders, backorders, returns, and cores to ensure timely completion and proper credit.
• Prepare accurate invoices and follow dealership procedures for payments, charge accounts, and delivery documentation.
• Communicate order status and delays clearly to customers and service advisors.
• Keep parts storage areas organized and help reduce aging inventory and unclaimed special orders.
• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty.

Benefits

• Competitive compensation
• 401k matching
• Insurance plans (health, dental, vision)
• Maternity benefits
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
• Access amazing deals and discounts through YouDecide
• Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED