Parts Quality Specialist

Storyteller Overland•Birmingham, AL

7d•Onsite

About The Position

As a Parts Quality Specialist, you will assist in the daily operations of Storyteller’s Parts Quality team. You will take full ownership of ensuring that each vehicle is able to be assembled with the highest quality parts as if the vehicle was being built to be purchased by you or a member of your family. You will be responsible for ensuring the quality and reliability of parts used in all manufacturing and production processes. Your main role will involve inspecting, testing, and analyzing parts to ensure they meet established quality standards. This makes you a very important part of the Storyteller Galaxy and a superior brand ambassador of our reputation within our vibrant community of vanlifers, adventure seekers, and outdoor enthusiasts.

Requirements

High school diploma or GED required
Proven experience in quality control or assurance, preferably in a manufacturing environment
Strong understanding of quality standards, testing methodologies, and inspection techniques
Effective communication and collaboration abilities
Familiarity with industry regulations and standards
Ability to read and understand engineering drawings and specifications
Mechanical aptitude
Comfortable with general hand tool use and hands-on work
Experience working in roles that are physically demanding and that require stamina
High level of attention to detail
background in manufacturing preferred
MS Office or G Suite familiarity
aptitude for learning new things quickly
good problem solver
solid data entry practices
strong communication skills
active listener
juggler of many tasks simultaneously
patient and thorough
emotionally intelligent
a strong relationship builder

Nice To Haves

Netsuite ERP experience a plus
supply chain management experience
Auto manufacturing experience a plus

Responsibilities

Relentlessly enforcing the high quality standards of Storyteller Overland
Inspecting parts and working closely with the Engineering and Production teams to ensure parts meet the required specifications (types of parts include cabinets, walls, plumbing fixtures, roof racks, wheels, appliances, electrical components, flares, hardware, seats, flooring, etc.)
Maintain detailed records of inspection and test results, including any deviations from quality standards
Investigate and identify the root causes of quality issues and work towards implementing preventive measures
Maintain a cordial relationship with vendors to uphold the established quality standards agreed upon between Storyteller Overland and its vendors as well as following up to ensure that the necessary steps are taken to restore quality standards when deviations in quality are discovered
Digitally document and record data to track deviations in parts quality
Support the VRMA process by tracking non-conforming parts and inventory to ensure that inventory stays accurate and production isn’t impacted
While working with vendors to understand nuances of the manufacturing of parts to aid in the repairs and reporting of parts issues, ensure accountability is held for all parties accountable for damage of parts, whether it be the vendor, production, or the warehouse
Hands-on work to make repairs, disassemble components, troubleshoot issues, etc.
Contribute to the overall success of the parts quality team by co-elevating with all team members through collaboration, cooperation, and camaraderie
Perform additional responsibilities and tasks as assigned to support organizational and team goals.