Parts Professional

Parallel Ag•Carthage, IL

4d•$18 - $25•Onsite

About The Position

The Parts Professional will be supporting the customer by assisting them find the parts they need to keep their equipment running while also supporting the work of other departments in the dealership. Their purpose is to continue learning the business and gain the knowledge and experience necessary to work within the framework of the Parallel Ag business model.

Requirements

High School Diploma or GED is required
Strong oral and written communications
Proven ability to establish and maintain positive working relationships with co-workers, vendors and customers
Ability to professionally manage difficult customer situations
Must be able to work overtime
Ability to lift a minimum of 40 pounds
Positive attitude and desire to work as a team player
Computer literate
Dedication, self-motivation, energetic with strong work ethic
Detail minded
Good ability to communicate both orally and in writing
Ability to work overtime, to include a Saturday rotation
Be available for 24 hour on call rotations

Nice To Haves

Parts experience in heavy equipment, agriculture or automotive industries preferred

Responsibilities

Offering legendary customer service to customers
Performs counter sales and answers customer inquiries
Daily parts orders and drop ship orders
Fills and prepares orders, via phone or in person, for shipment or for customer pickup
Ensures a workplace and warehouse are clean, safe and friendly work environment
Assists in addressing any discrepancies in parts inventory
Determines the proper mode of transportation for parts shipments
Able to use a forklift for loading and unloading cargo
Check in daily and stock orders as needed
Maintain team environment