Parts Professional

Parallel AgCarthage, IL
$18 - $25Onsite

About The Position

The Parts Professional will be supporting the customer by assisting them find the parts they need to keep their equipment running while also supporting the work of other departments in the dealership. Their purpose is to continue learning the business and gain the knowledge and experience necessary to work within the framework of the Parallel Ag business model.

Requirements

  • High School Diploma or GED is required
  • Strong oral and written communications
  • Proven ability to establish and maintain positive working relationships with co-workers, vendors and customers
  • Ability to professionally manage difficult customer situations
  • Must be able to work overtime
  • Ability to lift a minimum of 40 pounds
  • Positive attitude and desire to work as a team player
  • Computer literate
  • Dedication, self-motivation, energetic with strong work ethic
  • Detail minded
  • Good ability to communicate both orally and in writing
  • Ability to work overtime, to include a Saturday rotation
  • Be available for 24 hour on call rotations

Nice To Haves

  • Parts experience in heavy equipment, agriculture or automotive industries preferred

Responsibilities

  • Offering legendary customer service to customers
  • Performs counter sales and answers customer inquiries
  • Daily parts orders and drop ship orders
  • Fills and prepares orders, via phone or in person, for shipment or for customer pickup
  • Ensures a workplace and warehouse are clean, safe and friendly work environment
  • Assists in addressing any discrepancies in parts inventory
  • Determines the proper mode of transportation for parts shipments
  • Able to use a forklift for loading and unloading cargo
  • Check in daily and stock orders as needed
  • Maintain team environment

Benefits

  • 401k retirement plan with company match
  • Health, Dental, Vision and Life insurance
  • Vacation and sick time off
  • Advanced training programs
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