Parts Operations Admin Assistant

Mustang CAT • Houston, TX

3d

About The Position

Mustang Cat is hiring a Parts Operations Admin Assistant to oversee backend Parts operations for the Houston location and its designated mini-branches. This role is responsible for monitoring, maintaining, and distributing key department reports; overseeing all backorders for internal and external customers; assisting with account management and reconciliation; ensuring steady operational flow; communicating department updates to affected branches; and providing internal PCC support. If you’re organized, detail-oriented, and thrive in a fast-paced environment where accuracy and customer service matter, this is a great opportunity to grow your career with a trusted industry leader.

As a Parts Operations Admin Assistant, you’ll help keep daily Parts operations running smoothly by supporting reporting, backorder tracking, account management, and communication between Houston and branch teams.

Requirements

• High school diploma or equivalent (college education optional)
• 2+ years of experience in an operations role
• Highly organized, detail-oriented, punctual, and dependable
• Strong written and verbal communication skills
• Strong internal and external customer service experience
• Ability to manage time, priorities, and multiple tasks in a high-pressure environment
• Proficiency in Microsoft Office applications and database systems
• Ability to promote and participate in a team environment

Nice To Haves

• Bilingual preferred but not required
• Experience with AS400 and SIS computer systems preferred

Responsibilities

• Communicate issues, updates, and department changes to the operations team and affected branches
• Monitor backend Parts operations for Houston and designated mini-branches to ensure steady workflow and support
• Provide Supply Counter PCC/Cat Central Support as needed
• Oversee and maintain the Backorder Report
• Communicate timely backorder updates to internal and external customers
• Create a weekly report of cash accounts created for the Credit Department
• Track orders for Houston and large branches to ensure visibility and follow-up
• Support customer onboarding from PCC
• Maintain CDID/DCN associations and support updates as needed
• Merge or create new CDIDs, DCNs, and CWS IDs to support account accuracy
• Associate PCC users and support system access alignment
• Perform other duties as assigned to support Parts operations

Benefits

• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability with an Industry Leader
• Medical, Dental, Vision, Life
• Fidelity 401(k) with Employer Match
• Paid Vacation, Sick Time, Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED