Parts Operations Admin Assistant

Mustang Cat • Houston, TX

1d • Onsite

About The Position

Mustang Cat is hiring a Parts Operations Admin Assistant to support backend Parts operations for the Houston location and its designated mini-branches. This role is responsible for maintaining operational flow through reporting, backorder oversight, account support, and consistent communication across locations.
If you’re organized, detail-oriented, and thrive in a fast-paced environment where accuracy and customer service matter, this is a great opportunity to grow your career with a trusted industry leader.

Requirements

• High school diploma or equivalent (college education optional)
• 2+ years of experience in an operations or administrative support role
• Highly organized, detail-oriented, punctual, and dependable
• Strong written and verbal communication skills
• Customer service mindset with strong internal and external support experience
• Ability to manage time, priorities, and multiple tasks in a high-pressure environment
• Proficiency in Microsoft Office applications and database systems
• Ability to work effectively in a team environment

Nice To Haves

• Bilingual preferred but not required
• Experience with AS400 and SIS preferred

Responsibilities

• Communicate issues, updates, and department changes to the operations team and affected branches
• Monitor Parts operations for Houston and designated mini-branches to ensure steady workflow and service support
• Provide support to Supply Counter PCC/Cat Central Support as needed
• Oversee, maintain, and distribute key department reports to ensure accuracy and visibility
• Maintain the Backorder Report and provide timely status updates to internal and external customers
• Monitor and report cash accounts created weekly for the Credit Department
• Oversee Clover Payments reporting for the Credit Department
• Support customer onboarding from PCC and assist with account setup processes
• Maintain CDID/DCN associations and support updates as needed
• Merge or create new CDIDs, DCNs, and CWS IDs to support account accuracy
• Track orders for Houston and large branches to ensure visibility and timely follow-up
• Associate PCC users and support system access alignment

Benefits

• Great Work-Life Balance
• On-Premise Clinic
• Tuition Reimbursement
• Vast Growth Opportunities
• Job Stability with an Industry Leader
• Full-Time Benefits: Medical, Dental, Vision, Life
• Fidelity 401(k) with Employer Match
• Paid Vacation, Sick Time, Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED