Business Operations Admin

LUV Car Wash•Gilbert, AZ

19h

About The Position

The Business Operations Administrator/Administrative & Compliance Specialist supports the Support Center & Field Operations teams by managing business licensing requirements, coordinating minor environmental compliance, handling utilities transitions for both existing operations and M&A activity, and performing a variety of administrative and operational tasks. This role ensures all Express Car Wash locations maintain proper regulatory documentation, remain current with renewal deadlines, and follow consistent administrative and operational standards.

Requirements

2–4+ years of administrative, compliance, licensing, or operations experience (multi-unit business experience preferred).
Strong organizational and project-management skills with the ability to track multiple deadlines.
Familiarity with business licensing processes, environmental documentation, or regulatory compliance (industry experience helpful but not required).
Ability to communicate clearly with government agencies, vendors, and internal teams.
Proficiency in Microsoft Office (Excel, Word, Outlook) and/or cloud-based business management systems.
High attention to detail and strong independent problem-solving skills.
Comfortable working in a high-volume, fast-paced environment.

Responsibilities

Maintain a master calendar of all local, county, and state business license renewals across all locations.
Prepare, submit, and track all applications, renewals, and supplemental documents.
Serve as the main liaison with regulatory and municipal agencies.
Monitor changes in business licensing requirements and communicate updates to leadership.
Assist with minor environmental documentation such as stormwater permits, wastewater discharge filings, SPCC-related documents, and annual self-audits.
Track timelines for required environmental inspections and coordinate with site leaders and vendors.
Maintain organized digital records for all environmental and compliance-related files.
Manage utilities (water, electric, gas, sewer, internet) account updates for existing locations, including service changes, owner detail updates, rate plan adjustments, and provider communication.
Maintain a utilities master log with account numbers, service addresses, rate plans, billing contacts, and renewal/contract dates.
Track and investigate utility billing issues, excessive usage alerts, or delivery errors, coordinating with operations and facilities teams when anomalies arise.
Support cost reduction initiatives related to utilities, such as rate optimization or vendor consolidation.
Coordinate the full transition of utilities for newly acquired or divested car wash locations, ensuring all accounts are properly opened, closed, or transferred on schedule.
Submit documentation for ownership changes and handle any required signatures, certificates, or business verification.
Work closely with accounting to ensure smooth transition of billing, autopay setup, and invoice routing during onboarding or offboarding.
Ongoing create utility setup checklists and maintain process documentation for repeatable transitions.
Organize and maintain digital filing systems for licenses, insurance certificates, leases, contracts, and other operational documents.
Assist with vendor onboarding, W-9 collection, and contract tracking.
Support operational reporting, data entry, and communication across multiple departments (Ops, Facilities, HR, Accounting).
Prepare summaries, spreadsheets, and dashboards for leadership as needed.
Help coordinate corporate-level projects, policies, and process improvements.