Parts Manager

The Manitowoc Company•Chesapeake, VA

9d•Onsite

About The Position

The Parts Manager is responsible for managing and supervising all parts processing, developing annual objectives for the parts department and each employee to attain sales and profit goals; and maintains current customer base by coordinating with the Product Support Sales Representatives (PSSRs) to provide a reliable parts supply to the customer. This position is located in the Norfolk, VA MGX Equipment Services branch and reports to the Branch Manager.

Requirements

High School Diploma or GED required.
Minimum of two (2) years of parts operations and inventory management experience.
Must be proficient in Microsoft Office Suite.
Possess exceptional customer service skills.
Excellent organizational skills and attention to detail.
Exceptional leadership and management skills.
Must be able to prioritize tasks, delegating when appropriate.
Must be able to communicate, both written and verbal, to employees at multiple levels within the organization.

Nice To Haves

Bachelor’s Degree preferred.
Previous experience in the construction or heavy equipment industry is preferred.
Experience with P&L, budgeting and forecasting preferred.

Responsibilities

Obtain and prepare parts quotes.
Order and manage parts inventory for equipment fleet.
Manage parts ordering from manufacturers and communicating with vendors for special purchases.
Expedite backorders.
Ensure that customer invoices are confirmed daily in parts system.
Schedule opening and closing hours for employees.
Coordinate daily with Sales and Service departments.
Other duties as assigned.

Benefits

Competitive total rewards package including benefits and 401(k) beginning day one of employment.
Continuing education and training opportunities.
Tuition reimbursement for those who qualify.
Vacation and Holiday pay.
Paid Parental Leave.
And much more!

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