Parts Manager

Swickard Palo Alto Corporation • Palo Alto, CA

1d • $80,000 - $120,000 • Onsite

About The Position

Audi Palo Alto's parts department supports a high-volume service operation and a growing wholesale business in one of the country's most active luxury automotive markets. The Parts Manager who steps into this role will have the brand, the market, and the organizational support to build a best-in-class operation -- and a genuine path to grow within Swickard's expanding footprint.

Requirements

• 3+ years of parts manager experience in a franchised dealership -- Audi, European, or luxury brand experience strongly preferred
• Strong command of parts department financials -- fill rate, gross profit, inventory turn, and obsolescence management
• Wholesale parts experience a significant plus -- Silicon Valley's density of independent shops and body shops creates a genuine wholesale opportunity
• Deep familiarity with OEM parts systems -- ETKA or equivalent Audi/VW Group parts platform experience preferred
• Proven ability to develop and lead a parts team
• Process-oriented with strong attention to detail and inventory accuracy
• Comfortable with DMS platforms -- Reynolds & Reynolds or CDK experience preferred
• Clear communicator who works effectively with service managers, advisors, technicians, and wholesale accounts
• Valid driver's license with a clean driving record

Responsibilities

• Lead all parts department operations -- managing inventory, staffing, vendor relationships, and daily workflow to support a high-performing service and wholesale operation
• Drive parts department profitability -- owning gross profit, fill rates, inventory turn, and obsolescence control
• Develop and manage the wholesale parts business -- building and maintaining relationships with independent repair shops, body shops, and fleet accounts across the Silicon Valley market
• Develop and hold accountable a parts team -- building capability, accuracy, and a culture of consistent execution at the counter and in the warehouse
• Monitor key performance metrics and implement corrective action proactively when results drift from target
• Manage Audi OEM parts programs, warranty parts processes, and manufacturer return procedures with full compliance
• Build and maintain strong vendor and OEM relationships -- ensuring parts availability and program participation are optimized
• Partner with service management to align parts supply with service demand -- minimizing delays and keeping technicians productive
• Maintain inventory accuracy through disciplined receiving, cycle counts, and bin organization standards

Benefits

• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- strong parts managers at Swickard grow into fixed ops director and multi-store leadership roles
• Employee vehicle purchase and service discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed