Parts Manager

MIDWEST MACHINERY CO•Baxter, MN

11d•Onsite

About The Position

Manages parts operations within the dealership to provide the highest level of external and internal customer satisfaction while maximizing return on investment through parts sales, inventory control, and expense control. Optimizes parts department processes. Consistently exhibits Midwest Machinery Company’s core purpose and values.

Requirements

High School Diploma/GED/Associates Degree and 1+ year experience in Parts Department operations or equivalent combination of experience and education
Experience leading others
Ability to use standard desktop load applications such as Microsoft Office and internet functions
Ability to write and speak effectively to individuals and groups
Basic understanding of financial principles relative to Parts Department operations
Ability to analyze and interpret internal reports
Excellent customer service skills
Ability to use a forklift/skid loader, forklift certification preferred
Frequent bending and stooping
Ability to lift up to 75 lbs.
Standing for extended periods of time
Climbing/using ladders
Ability to work extended hours and weekends
Valid drivers license with an insurable driving record required
Must pass a pre-employment background study

Nice To Haves

forklift certification preferred

Responsibilities

Develops, communicates, enforces and monitors effective Parts Department processes to ensure internal and external customer satisfaction
Promotes and merchandises parts and accessories in conjunction with other store locations
Participates in creating, and executes, annual Parts Department goals in alignment with the organizations financial and operational objectives
Develops and executes Parts Department marketing plan and monitors monthly to ensure achievement of departmental goals
Maintains an accurate and effective parts inventory control system that includes a perpetual and/or annual physical inventory and proper counter procedures
Submits all parts warranty to Central Warranty Administrator
Submits all return claims within the required time frame to receive maximum credit
Makes regular personal visits to customers (and potential customers)during the off months (Dec., Jan, Feb., July and Aug.) to increase and solidify business
Maximizes use of all order discount programs to achieve management stock order goals
Ensures all department tools, equipment and vehicles are in good working order
Manages recruiting, staffing and employee development activities for employees reporting to this position
Attracts, retains, and effectively engages department personnel
Participates in parts EDUCATE training program required for the development of skills and knowledge
Attends to, and resolves, employee and inter-departmental issues in a fair and expedient manner
Actively participates in a local civic, charitable or community organization: holds office in same at least once every 4 years
Maintains and promotes a safe work environment. Demonstrates understanding of and ability to follow all safety rules and regulations in performing work assignments
Performs other duties as assigned

Benefits

Paid Time Off including PTO, Holiday Pay, Bereavement Pay, Civic Pay, and Volunteer Time Off
401k plan with company match
Multiple health insurance plan and network options with Health Savings Accounts
Dental and Vision plans
Medical and Dependent Care Flexible Spending Plans
Company paid life insurance with ability to purchase more
Company paid Short-Term Disability coverage
Multiple voluntary benefits available including LTD, Accident, Hospital Indemnity, Critical Illness, Whole Life, ID Theft
Employee Assistance Program
Paid uniforms or clothing allowance based on position
Employee Discount Programs