Parts Manager

LandPro Equipment LLCTown of Clarence, NY

About The Position

Why LandPro Equipment? We’re proud to be a trusted John Deere dealer serving communities across New York, Ohio, and Pennsylvania but what sets us apart is how we show up every day. Our goal is simple, to be the most respected dealership by living our PRO values: Professionalism, Respect, and Outstanding Service. At LandPro Equipment, our team members aren’t just employees, they’re PROs. A Day in the Life of a Parts Manager As a Parts Manager, your day is a balance of people leadership, inventory management, and customer support. You may start your day reviewing sales performance, inventory levels, and backorders, then shift into supporting your team at the counter, helping solve customer issues, or coaching parts staff. Throughout the day, you’ll work closely with service and sales teams to ensure the right parts are available when needed. You’ll also monitor margins, control expenses, and ensure processes are followed to keep the department running smoothly and profitably. This is a hands-on leadership role where you’ll be both managing and jumping in to support the team. Every day is different, but the goal is always the same: support the team, serve the customer, and run a strong parts operation.

Requirements

  • experience in parts, inventory management, or a related operational role
  • leadership or supervisory experience preferred
  • strong understanding of inventory control and stocking practices
  • ability to analyze sales performance, margins, and operational reports
  • customer service experience in a retail, dealership, or service environment
  • basic computer skills, including Microsoft Office and dealership systems
  • strong organizational and time management skills

Nice To Haves

  • dealership or equipment parts experience (ag, turf, automotive, or heavy equipment)
  • experience managing a parts department or team
  • familiarity with John Deere or competitive equipment
  • experience with parts marketing, promotions, or merchandising
  • experience with warranty claims or return processes

Responsibilities

  • lead and support the daily operations of the parts department
  • develop, coach, and manage parts team members, including performance feedback and training
  • work with leadership to establish and manage department budgets and sales goals
  • monitor parts sales, margins, and expenses to ensure profitability targets are met
  • maintain accurate inventory control, including cycle counts and physical inventory processes
  • ensure parts availability to support service operations and customer needs
  • assist with parts counter sales and customer interactions as needed
  • support the execution of parts marketing and promotional initiatives
  • maintain department tools, equipment, and operational standards
  • collaborate with service, sales, and leadership teams to support overall dealership success
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