Parts Manager
MarineMax•Quincy, MA
•Onsite
About The Position
The Parts Manager is responsible for overseeing the parts and accessories department, including inventory management and vendor relationships. The role also involves selling marine equipment and supplies, providing exceptional customer service, and supervising parts and accessories staff.
Requirements
- Experience in inventory management.
- Experience in vendor relationship management.
- Experience selling marine equipment and supplies.
- Ability to provide exceptional customer service.
- Proficiency in IDS system for record keeping.
- Experience with e-bay for inventory reduction.
- Experience with cycle counts and physical inventory.
- Ability to assist Service Manager, Service Advisors and technicians.
- Experience assisting customers with price quotes and parts sales.
- Ability to maintain an orderly, clean, and professional area.
- Ability to analyze sales, expenses, and inventory.
- Knowledge of MSDS Online database and Hazard Communication plan.
- Experience with team member safety training related to Hazard Communication.
Nice To Haves
- Experience in a Parts Manager role.
Responsibilities
- Provide excellent customer service.
- Communicate effectively with internal and external customers to determine their parts’ needs.
- Act as a liaison between the parts department and other store operations.
- Adhere to established parts inventory levels and balance them for maximum turnover.
- Negotiate competitive pricing with vendors and manufacturers.
- Adhere to established policy for special ordering of parts.
- Maintain accurate records of sales, inventory and orders through IDS.
- Utilize e-bay to reduce parts that are obsolete/over aged to reduce inventory costs.
- Perform weekly cycle counts to maximize inventory accuracy.
- Coordinate and execute a physical inventory bi-annually.
- Assist Service Manager, Service Advisors and technicians to ensure timely turnaround of parts for work orders.
- Hire, train, motivate and monitor performance of Parts Consultants.
- Assist customers by phone, internet, and in person with price quotes and parts sales.
- Maintain an orderly, clean, and professional area.
- Analyze sales, expenses, and inventory on a monthly basis to maintain profit goals.
- Update and maintain the MSDS Online database, keeping it current at all times.
- Update and maintain the Hazard Communication written plan, keeping current at all times.
- Assist with/conduct team member safety training as related to Hazard Communication.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
