Parts Manager

Penn Power•Syracuse, NY

9d•$0 - $80,000•Onsite

About The Position

Take your career to the next level as a Parts Manager with our growing and expanding team. Penn Power Group, LLC, has been in business for over 50 years and is known for our great customer service, innovative solution development and ability to adapt to changing markets. We hire the best in their fields. Are You Up to the Challenge? Are you a high energy, self-starter, serious minded, capable of initiating and building productive relationships? If yes, Penn Power Group, LLC is currently accepting resumes for a qualified Parts Manager. You will be responsible for managing inventory based on demand and/or project demand and cost targets; maintain stock at a level that enables internal on and off highway servicing and repair departments to complete their work without delay. This position insures that there is parts delivery to the technicians in the service department. Setting prices, discount levels and planning promotions to increase service activities and OTC retail sales will be included. This position must be able to identify prospects for volume sales, such as fleet operators or independent service and repair centers. The PM maintains regular contact with major customers to build loyalty and ensure long-term revenue. They are also responsible for operating a retail sales counter for customers with small parts orders.

Requirements

A minimum High School diploma required.
Two year associates management degree or equivalent/years of experience.
Excellent product knowledge, administrative skills and inventory management experience are important.
Demonstrable customer service skills including three years previous parts department experience, which will consist of both inside and outside parts selling.
Minimum three years of experience working in a supervisory capacity in the parts/sales department in heavy duty diesel branch service operation.

Nice To Haves

Four year Business Management degree is a plus.

Responsibilities

In conjunction with Branch Management, assist with the forecast of monthly and annual parts sales, expenses and net profit goals
Pricing of planned fleet maintenance parts
Project inventory levels and mix, identify variances and implement corrections, minimizing obsolescence that support sales forecast
Meet Company Parts First Fill goal
Proactively manage an efficient parts delivery network to drive customer satisfaction
Maintain compliance with all applicable company requirements and guidelines
Promote interdepartmental and factory relationships while supporting corporate goals and initiatives
Promote inventory sharing
Has a dynamic knowledge of LINQ and actively supports and leads the Parts Department engagement and usage with Service employees and the LINQ platform
Actively support and foster the growth and development of Parts employees to be proficient with Commercial Vehicle Parts sales
Actively supports the procurement and delivery of the necessary parts and components for the Power Generation product support group (where applicable)
Direct, motivate a parts counter staff to achieve and exceed sales performance goals
Oversees merchandising and displays
Manage responsibilities related to annual physical inventory as well as cycle counting
Maintains clean and organized department
Provide adequate structure, direction and feedback to maintain employee relations
Encourage open communication, cooperation and the sharing of knowledge
Ensure alignment with corporate goals and values
Complete annual performance appraisals on time
Insure the safe operation of the facility, vehicles and the safety of the employees by promoting a culture of safety, following and supporting corporate safety training and procedures, rules and directives