Parts Manager- Bowling Green, KY

Velocity Vehicle Group • Bowling Green, KY

15h • $70,000 - $80,000 • Onsite

About The Position

Velocity Vehicle Group (VVG) is seeking a passionate and experienced Parts Manager to oversee the day-to-day operations of their parts department. This leadership role involves influencing the department's profitability and efficiency while managing a dedicated team. The ideal candidate will have strong parts expertise, team supervision experience, and a commitment to excellent customer service.

Requirements

• Parts expertise and knowledge: A solid understanding of automotive/truck parts is essential for success in this role.
• Team Supervision Experience: Proven experience in directly supervising and leading teams, with a focus on fostering an inclusive and collaborative work environment.
• Effective Cross-Functional Communication and Collaboration Skills: Ability to communicate effectively across various functions and collaborate seamlessly with team members and stakeholders.
• Managerial Experience: Previous managerial experience is required, demonstrating the ability to lead and motivate a team effectively.
• Strong Leadership Skills: Possess strong leadership skills, capable of guiding a team towards achieving common goals while promoting a positive and inclusive work culture.
• Customer Service Excellence: A commitment to delivering excellent customer service, ensuring customer satisfaction is a top priority.

Nice To Haves

• Inventory Management, Purchasing, and Acquisition Skills: While not mandatory, a background in inventory management, purchasing, and acquisition would be highly beneficial in excelling in this position.
• 5+ Years of Experience in Heavy-Duty Trucks (Preferred): A minimum of 5 years of experience in heavy-duty trucks is preferred, showcasing a strong foundation in the industry.
• Knowledge of Supplies, Equipment, and Mechanical Parts (Advantageous): Familiarity with supplies, equipment, and mechanical parts would be an added advantage, contributing to a more comprehensive understanding of the role.

Responsibilities

• Prepares and administers an annual operating budget
• Reviews daily budget and department performance reports
• Reviews inventory reports and profit and loss reports
• Monitors and maintains current levels of inventory
• Manages front counter and warehouse staff
• Motivates, trains, schedules, evaluates, coaches and counsels employees
• Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction
• Enforces policies and procedures
• Maintains excellent customer service standards
• Communicates customer service standards to department personnel
• Resolves customer complaints immediately and provides conflict resolution to customers according to company guidelines
• Works with Service Manager to ensure a timely turnaround of parts needed for internal jobs
• Visits customers to provide and maintain excellent customer relations
• Visits customers to help generate more sales
• Establishes and enforces a pricing policy that balances volume, customer loyalty and the cost of doing business

Benefits

• A fantastic culture in a welcoming, great place to work environment.
• 401k with matching.
• Health, Dental & Vision Insurance, along with HSA & FSA options.
• Employer-Paid Life Insurance.
• Vacation + Sick Leave
• Company perks such as employee discounts, company events, and training programs.
• Excellent Training and Career Advancement Opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed