Parts Life Cycle Analyst

Caterpillar•Morton, IL

5h•Onsite

About The Position

Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it. At Caterpillar, we work to help our customers build a better world. Without our team of talented, bright and driven individuals, we wouldn’t be the Caterpillar we are today. Now, this is your chance to join our team and do work that matters. We want you to help us enable customer success, make progress possible around the world and help our communities grow and thrive. We are looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Parts Lifecycle Analyst in Morton, IL. Our Product Support and Logistics Division (PSLD) is one of the most innovative divisions within Caterpillar. In PSLD, as within all of Caterpillar, our priority is our customers and helping them build a better world. PSLD is responsible for the worldwide distribution of Cat aftermarket parts, integrated logistics, and global service to develop and support our global dealer network and customers. This role is part of Parts Lifecycle Solutions (PLS), a team focused on enabling consistent, enterprise-wide approaches to how service parts are introduced, managed, and discontinued. The role supports aftermarket parts execution by helping ensure work is coordinated, processes are applied consistently, and priorities are carried out from planning to delivery. We’re committed to our customers, who build a better world with our products, services and solutions. We understand and show the value of why they should always choose us. We’re exploring new ideas and opportunities – innovating to discover the breakthroughs necessary for tomorrow’s growth.

Requirements

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Process Improvement: Understanding and insight into evaluating current product quality and production methods and ability to maintain focus on the continuous improvement of processes, products and services.
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.

Nice To Haves

Bachelor’s degree or equivalent experience
Experience in parts, aftermarket, supply chain, manufacturing, procurement, or product group support
Familiarity with Cat NPI and lifecycle processes such as AGG, serviceability, branding, or enterprise enablement workflows
Experience with data analysis, reporting tools, or process automation
Ability to manage multiple priorities and work across cross-functional teams

Responsibilities

Support execution of key PLS initiatives, including AGG, Serviceability, Branding, and related aftermarket and parts projects
Execute lifecycle-related workflows such as branding governance processes (criteria evaluation, exception documentation, and periodic review) and other lifecycle execution activities, ensuring standard work is consistently followed
Support ongoing lifecycle and aftermarket projects, including transition and sustainment of existing tools, dashboards, and process automation efforts
Coordinate with product groups, supply chain, and cross-functional partners to align priorities and ensure effective execution of lifecycle processes
Analyze parts and lifecycle data to identify gaps, trends, and opportunities for improvement
Support development and maintenance of standard work, training materials, and lifecycle documentation
Monitor shared lifecycle requests and workflows, responding to routine inquiries and escalating issues as needed
Identify opportunities to simplify, automate, or improve lifecycle processes and execution