Parts Lead - Rockford, IL

TRANSPORT REFRIGERATION INC•Rockford, IL

1d•$28 - $35•Onsite

About The Position

Transport Refrigeration, Inc. is hiring a Parts Lead to support daily parts department operations, maintain accurate inventory, and provide excellent service to technicians and customers. This role is ideal for someone who is organized, customer-focused, and experienced in parts, inventory, logistics, or warehouse operations.

Requirements

High school diploma or equivalent
1+ year of experience in parts, logistics, warehouse, or inventory control preferred
Valid driver's license and clean driving record
Strong customer service and communication skills
Basic math skills for pricing, orders, and warranty tracking
Forklift experience or willingness to become certified
Microsoft Outlook experience and ability to learn internal systems
Ability to lift up to 75 lbs and frequently stand, walk, bend, and reach
Dependable, organized, and team-oriented

Responsibilities

Maintain and organize parts inventory in a clean, safe, and efficient department
Process incoming stock and manage inventory levels using the MAS system
Assist customers at the parts counter and by phone with parts orders
Pick, distribute, and record parts for technician service orders
Process and submit warranty parts for manufacturer reimbursement
Handle C.O.D. transactions and cashier responsibilities
Load and unload trailers using a forklift
Deliver parts to customers and vendors and pick up special orders
Assemble A/C hoses, custom kits, and OEM product builds
Support shipping by boxing parts, creating labels, and preparing orders
Participate in annual physical inventory and ongoing cycle counts