Parts Front Counter Sales Representative

North Central Utility of Wisconsin LLCKaukauna, WI
Onsite

About The Position

North Central Utility (NCU) is seeking a self-motivated and results-driven Front Counter Sales Representative to join their team in the heavy-duty truck & trailer parts industry. NCU is a large semi-trailer dealership with multiple locations and an extensive parts department. This role involves representing NCU to walk-in customers, educating them on parts and services, processing orders, and contributing to sales volume. The position is safety-sensitive and requires pre-employment and post-accident drug testing.

Requirements

  • High School Diploma or GED equivalent
  • Driver’s License in good standing
  • Strong computer skills
  • Microsoft Office (Word, Excel, Outlook) proficiency
  • Proficient with technology
  • Ability to meet the physical demands of the position including, but not limited to, the ability to sit, stand, walk, bend, twist, reach overhead, stoop, and squat repetitively for long periods of time
  • Ability to repetitively push/pull and/or lift/carry at least 50 pounds
  • Driving is a duty of this job
  • Driver's License (Required)

Nice To Haves

  • Previous experience preferred
  • Experience in heavy-duty truck/trailer or auto parts: 1 year (Preferred)

Responsibilities

  • Represent NCU to all walk-in store customers
  • Educate the retail customer on NCU parts and services
  • Assist with delivery and route operation
  • Answer phone
  • Order processing
  • Assist with parts stocking and store organization
  • Load & unload vehicles as needed
  • Increase sales volume through promotional sales & activity
  • Suggest items of value to build customer loyalty and identify opportunities for incremental sales volume as needed
  • Order parts and fill back orders
  • Work with management to eliminate excess inventory and increase turns
  • Assist ensuring that parts are pulled and ready for daily deliveries
  • Accurate and timely processing and completion of paperwork
  • Build relationships with customers
  • Assist in flyer creation
  • Assist back counter parts sales reps
  • Assist in warehouse
  • Sell product features
  • Assist with EOY Inventory
  • Assist Manager as needed
  • Other Tasks as Assigned

Benefits

  • Competitive salary + bonus potential
  • Regular schedules - no nights or weekends
  • Medical, dental & vision benefits
  • 401k & profit sharing
  • Training, support, and ongoing career development with opportunities for growth
  • Great people to work with
  • 401(k)
  • 401(k) matching & profit sharing
  • FSA
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Paid holidays
  • Training and professional development opportunities
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