Parts Delivery & Warehouse Associate

Sonny Merryman Inc•Evington, VA

10d•$18 - $20

About The Position

The Parts Warehouse & Delivery Associate supports daily Parts Department operations through accurate parts handling, inventory organization, order fulfillment, and timely delivery. The position combines warehouse work with parts delivery, with time allocated between the two according to departmental needs. The associate works with Parts Analysts, Outside Parts Sales Representatives, Service personnel, customers, and vendors to maintain inventory accuracy, fulfill orders, and provide dependable service. The role requires attention to detail, safe driving and equipment operation, strong customer service, and flexibility to support internal departments and external customers. Success involves accurate inventory management, timely order fulfillment, safe and reliable deliveries, positive customer interactions, and readiness to transition between warehouse and delivery duties as priorities change.

Requirements

Valid driver’s license and acceptable driving record.
Ability to safely and confidently operate company delivery vehicles, including box trucks.
Excellent customer service and communication skills.
Dependable and punctual, with the ability to work independently while following an assigned delivery schedule.
Strong attention to detail and commitment to delivery accuracy.
Ability to collaborate with Parts Analysts, Outside Parts Sales Representatives, warehouse personnel, and other departments.
Ability to safely load, unload, carry, and move parts and materials.
Ability to repeatedly lift and carry up to 50 pounds independently and handle heavier or oversized items with appropriate assistance or equipment.
Ability to stand, walk, bend, reach, push, pull, and perform other physical activities associated with delivery and warehouse work.

Nice To Haves

High school diploma or GED preferred.
Previous delivery, warehouse, automotive parts, or commercial vehicle experience preferred.

Responsibilities

Pick, pack, stage, and prepare customer orders for delivery, shipment, or pickup.
Maintain organized inventory locations and store parts so they remain accessible.
Assist with loading, unloading, and shipping parts and materials.
Assist customers and vendors with orders, pickups, and returns.
Assist Parts Analysts and Service Technicians with parts lookups and inventory needs.
Safely operate forklifts, pallet jacks, and other material-handling equipment.
Maintain a clean, safe, and organized warehouse and workspace.
Safely operate company delivery vehicles, including box trucks, on assigned routes.
Load, transport, and deliver customer parts orders accurately and on schedule.
Verify parts and quantities before delivery.
Pick up customer returns, cores, warranty items, and other assigned materials.
Pick up and deliver parts, supplies, and other materials for the Service Department as needed.
Handle parts carefully to prevent loss or damage during loading, transportation, and delivery.
Provide friendly, professional, and courteous service during customer interactions.
Build positive customer relationships and represent Sonny Merryman dependably.
Communicate customer questions, concerns, and additional parts needs to the appropriate team member.
Maintain accurate delivery documentation and report delivery issues or discrepancies.
Conduct routine pre-trip and post-trip inspections of company delivery vehicles.
Keep company vehicles clean and professional in appearance.
Promptly report vehicle maintenance needs, damage, accidents, and safety concerns.
Follow company safety policies, traffic laws, and applicable vehicle regulations.
Use safe loading and unloading practices and secure cargo appropriately.
Maintain a safe driving record and operate company vehicles responsibly.
Follow safety procedures when operating warehouse equipment and handling materials.