PARTS DELIVERY

GARTON TRACTOR INC•Fresno, CA

3d•Onsite

About The Position

Exceptional after Sales Support. Fulfill customer needs by transporting parts and accessories offered by our Dealership to our other branch locations in a timely manner. To represent and promote the Sales, Service, Parts, and Rental Department operations and store network in a positive manner, which insures customer confidence, repeat business, and maximum return for the Dealership.

Requirements

Knowledge and skill with computers, software systems, email, internal communication systems.
Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
Job requires maintaining composure, keeping emotions in check, controlling anger, and avoiding aggressive behavior, even in very difficult situations.
Job requires being careful about detail and thorough in completing work tasks.
Job requires a self-starting ability, guiding oneself with little or no supervision, and depending on oneself to get things done.
Job requires being reliable, responsible, and dependable, and fulfilling obligations.
Job requires being honest and ethical.
Job requires being sensitive to others' needs and feelings and being understanding and helpful on the job.
Job requires being open to change (positive or negative) and to considerable variety in the workplace.
Job requires establishing and maintaining personally challenging achievement goals and exerting effort toward mastering tasks.
Safe driving practices.
Accuracy of orders pulled.
Polite, responsive customer service.
A strong work ethic that is reflective of the Parts Team.
Communicate positively with people outside the organization, representing the Company to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Developing constructive and cooperative working relationships with others and maintaining them over time.
Analyzing information and evaluating results to choose the best solution and solve problems.
Keeping up-to-date technically and applying new knowledge to your job.

Nice To Haves

Factory training may be required as noted by your Manager.

Responsibilities

Keep a friendly and positive attitude.
Be the best at name retention, phone skills, greeting, and establishing rapport with customers.
Fill branch/customer orders from stock or special order to be delivered.
Prepare transfer paperwork.
Mark and store parts in stock areas according to Garton Tractor’s systems.
Keep parts bins, showroom displays organized and clean.
Communicate parts information, processes, and efficiencies with Supervisors, Peers, and other employees.
Assist other parts staff as required.
Increase parts sales.
Assist in stocking and organizing the department.
Any other duties as assigned by the Parts Manager.