Parts Counterperson

Sunnyvale Honda•Sunnyvale, CA

44d•Onsite

About The Position

As a Parts Counterperson, you will create a world-class automotive retail experience by thoughtfully assessing the needs of your guests in the Parts department.

Requirements

High school diploma or equivalent
Prior auto parts sales experience (preferred)
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, percentages, area, circumference and volume
Valid driver's license and clean driving record

Responsibilities

Oversee the parts sales process from start to finish
Communicate with staff and customers in a friendly and professional manner
Converse effectively/efficiently regarding customers’ parts statuses
Read and understand the parts catalog when looking up and speaking to specific parts
Answer calls, provide price quotes and necessary information to customers.
Review body shop estimates to verify the correct parts are ordered and all pricing is in line with the estimate
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify the Parts Manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside source and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on service repair order

Benefits

Values-driven culture and team built on integrity, caring, performance and efficiency
Continuous career development and advancement opportunities
Comprehensive benefits package (Medical, Dental, Vision)
401k with company match
Employee Assistance Program with free telemedicine and mental health resources
Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

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