Parts Counterperson

Sunnyvale Honda • Sunnyvale, CA

43d • Onsite

About The Position

Sunnyvale Honda, a proud new member of the DGDG family, is looking for talented professionals to join their team. If you are looking for an exciting career with one of the top workplaces in the Bay Area - apply today! DGDG’s vision for success is driven by our unique culture and cutting-edge technology. To make our vision real, we look for professionals who think differently and strive to provide 100% guest satisfaction. We provide top-notch training to ensure your success. As a Parts Counterperson, you will create a world-class automotive retail experience by thoughtfully assessing the needs of your guests in the Parts department.

Requirements

• High school diploma or equivalent
• Prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, percentages, area, circumference and volume
• Valid driver's license and clean driving record

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customers’ parts statuses
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer calls, provide price quotes and necessary information to customers.
• Review body shop estimates to verify the correct parts are ordered and all pricing is in line with the estimate
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify the Parts Manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order

Benefits

• Continuous career development and advancement opportunities
• Comprehensive benefits package (Medical, Dental, Vision)
• 401k with company match
• Employee Assistance Program with free telemedicine and mental health resources
• Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED