Experienced Parts Counterperson

Sanderson Ford•Glendale, AZ

2d•Onsite

About The Position

Sanderson Ford is looking for multiple Experienced Parts Counterpersons to join our parts department. If you know your way around an automotive parts counter, have a strong working knowledge of Ford parts and systems, and take pride in supporting both customers and service teams with accuracy and efficiency, we want to hear from you. This is a great opportunity to bring your experience to one of Ford's most recognized dealerships and grow with a team that values what you know.

Requirements

Prior automotive parts counter experience required
Familiarity with Ford parts catalog systems and dealer management software
Strong organizational skills and attention to detail
Clear communicator who works well with technicians, advisors, and customers
Able to manage multiple requests in a fast-paced, high-volume environment
Reliable, punctual, and committed to long-term employment
High school diploma or equivalent
Must be able to pass background and drug screenings

Nice To Haves

Ford dealership parts experience strongly preferred

Responsibilities

Assist service technicians, advisors, and retail customers in sourcing and fulfilling parts requests accurately and efficiently
Look up and identify parts using Ford catalog systems and dealer management software
Process parts orders, returns, and credits in a timely manner
Maintain proper inventory levels and assist with stocking, receiving, and bin organization
Communicate parts availability and estimated arrival times to the service team and customers
Build and maintain strong working relationships with vendors and wholesale accounts
Follow dealership policies for parts invoicing, documentation, and recordkeeping
Support the parts department in meeting monthly sales and fill rate goals