Parts Counterperson

Amherst Automotive DBA Premier Toyota of Amherst•Amherst, OH

4d•Onsite

About The Position

Premier Toyota is hiring and we want to talk to you! You are invited to help develop a better way to buy, service and sell cars. We are maniacs about this mission; “To be the most customer centric dealership in America!” Serving customers is the reason for every position in our dealership, get crazy about it! See everything through the customer’s eyes and deliver an exceptional experience that is; fun, fast and truly different. POSITION SUMMARY: The Parts Salesperson is responsible to fill parts and accessory requests promptly to support vehicle maintenance, repair, and sales demands delivering operational excellence and departmental budget objectives.

Requirements

Successful experience in the following capacities: Retail Parts Sales
Retail and/or Wholesale sales.
Efficient use of software and technology
Prior recognition of achievement and performance.

Nice To Haves

Intellectual curiosity, emotional maturity, innovative, and competitive passion for results.
Problem resolution skills and thoughtful decision making toward customer service.
Respectful communication, process management, and attention to detail.
Teamwork.

Responsibilities

Support a culture of excellence serving customer and team member experiences.
Execute, innovate, and implement processes that consistently deliver our mission.
Selling parts and accessories to support vehicle maintenance, repair, wholesale, and DIY customers
Procuring inventory, recording receipt, sale, stocking, shipping, posting to specific standards
Execute problem resolution skills to realize excellence in all facets of the business.
Report progress, challenges, options, and solutions to assure outstanding results.
Nurture a culture of extraordinary customer and associate experiences.
Execute consistent processes to assure positive customer and associate experiences.
Execute inventory protocols for demand, lost sales, and fill rates within industry benchmarks.
Receipt and stock inventory
Reconcile inventory receipts and invoices.
Record, track, receive and report special order and back ordered items.
Directly interact with customers, technicians, and salespeople.
Maintain accurate paperwork, posting, invoicing, shipping/receiving, core administration, and P.O’s.
Maintain a safe, clutter-free, organized, and clean workstation (daily).
Report progress, challenges, options, and solutions to assure outstanding results.
Other duties as assigned.