Parts Counterperson - Mercedes-Benz of Walnut Creek

Sonic AutomotiveWalnut Creek, CA
$40,000 - $130,000Onsite

About The Position

The Parts Counterperson plays a critical role in ensuring our service team has the parts and resources they need to deliver exceptional automotive repairs. Mercedes-Benz of Walnut Creek is looking for a Parts Counterperson to join our team! We are the #1 New and Pre-owned Mercedes-Benz dealership in Northern CA and the #1 EQ Mercedes-Benz dealership in the country. Mercedes-Benz of Walnut Creek is a Sonic Automotive Dealership, and we believe in providing an exceptional experience for both our guests and our teammates.

Requirements

  • 2+ years of experience in automotive dealership parts department.
  • Strong knowledge of automotive parts and systems.
  • Proficiency in using parts lookup software and dealership management systems.
  • Detail-oriented with excellent organizational and multitasking abilities.
  • Mercedes-Benz or luxury parts department experience.
  • Experience in a high-volume service department.
  • All applicants must be authorized to work in the USA.
  • Valid driver's license and good driving record.
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Responsibilities

  • Assist technicians by accurately identifying and sourcing parts for service and repairs.
  • Maintain and organize inventory in the parts department to ensure availability and efficiency.
  • Process incoming shipments, verify accuracy, and stock parts in designated locations.
  • Collaborate with the service team to prioritize urgent part requests and minimize downtime.
  • Monitor inventory levels and coordinate reordering to prevent shortages.
  • Provide excellent customer service to internal team members and external vendors.
  • Maintain accurate records of parts transactions, receipts, and adjustments.
  • Ensure compliance with dealership policies and safety protocols.

Benefits

  • Comprehensive training
  • Competitive compensation
  • Unparalleled benefits
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