Parts Counterperson

Arrow Ford • Abilene, TX

3d • Onsite

About The Position

Arrow Ford is seeking detail-oriented and motivated individuals to join our growing Parts Department. As a Parts Counter Sales Associate, you will play a crucial role in supporting both our internal service team and external customers by efficiently and accurately fulfilling their parts needs.

Requirements

• Prior experience in a parts department or automotive industry is required.
• Former technicians make great parts professionals, too!
• Strong customer service and communication skills
• Ability to work independently and as part of a team
• Excellent organizational and time-management skills
• Willing to submit to drug screen and background check

Responsibilities

• Greet customers warmly and build strong relationships.
• Accurately and efficiently fulfill parts requests, including locating and ordering parts.
• Offer expert advice on parts selection, including recommending compatible parts and highlighting special offers.
• Communicate effectively with customers regarding order status, availability, and pricing.
• Process parts orders accurately and efficiently, including creating quotes and managing inventory.
• Manage incoming and outgoing parts shipments, ensuring timely delivery.
• Maintain a clean and organized work environment.
• Keep up-to-date on new products, technical bulletins, and industry best practices.
• Participate in ongoing training and development opportunities.

Benefits

• Free childcare for its employees through the I-CAN Kids program (on-site child recreation program for school aged children, after-school care, full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday).
• Training & Development programs for sales and service to grow from entry level to mastery.
• Two weeks of paid training with the Owner, General Sales Manager, and sales management team for sales consultants.
• Career ladder training program for technicians.
• Employee assistance fund and a calendar of employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.
• Employee discounts on new Ford vehicles through Ford D-Plan, new Mitsubishi, Ford, and all used vehicles.
• Discounts in the service department, parts department, and at Auto Accessories & More.
• Custom and competitive wage plans
• Low-deductible health insurance
• Vision insurance
• Dental insurance
• Voluntary insurance options (disability, cancer insurance, etc.)
• 401(k) savings plan with company participation
• Paid vacation
• Paid holidays
• Paid sick leave
• Closed on Sundays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed