Parts Counterperson

Arrow FordAbilene, TX
Onsite

About The Position

Arrow Ford is seeking detail-oriented and motivated individuals to join our growing Parts Department. As a Parts Counter Sales Associate, you will play a crucial role in supporting both our internal service team and external customers by efficiently and accurately fulfilling their parts needs.

Requirements

  • Prior experience in a parts department or automotive industry is required.
  • Former technicians make great parts professionals, too!
  • Strong customer service and communication skills
  • Ability to work independently and as part of a team
  • Excellent organizational and time-management skills
  • Willing to submit to drug screen and background check

Responsibilities

  • Greet customers warmly and build strong relationships.
  • Accurately and efficiently fulfill parts requests, including locating and ordering parts.
  • Offer expert advice on parts selection, including recommending compatible parts and highlighting special offers.
  • Communicate effectively with customers regarding order status, availability, and pricing.
  • Process parts orders accurately and efficiently, including creating quotes and managing inventory.
  • Manage incoming and outgoing parts shipments, ensuring timely delivery.
  • Maintain a clean and organized work environment.
  • Keep up-to-date on new products, technical bulletins, and industry best practices.
  • Participate in ongoing training and development opportunities.

Benefits

  • Free childcare for its employees through the I-CAN Kids program (on-site child recreation program for school aged children, after-school care, full-time childcare on Saturdays, holidays, bad weather days, and during the summer holiday).
  • Training & Development programs for sales and service to grow from entry level to mastery.
  • Two weeks of paid training with the Owner, General Sales Manager, and sales management team for sales consultants.
  • Career ladder training program for technicians.
  • Employee assistance fund and a calendar of employee activities including an employee picnic, Thanksgiving potluck, Christmas party, and other events.
  • Employee discounts on new Ford vehicles through Ford D-Plan, new Mitsubishi, Ford, and all used vehicles.
  • Discounts in the service department, parts department, and at Auto Accessories & More.
  • Custom and competitive wage plans
  • Low-deductible health insurance
  • Vision insurance
  • Dental insurance
  • Voluntary insurance options (disability, cancer insurance, etc.)
  • 401(k) savings plan with company participation
  • Paid vacation
  • Paid holidays
  • Paid sick leave
  • Closed on Sundays
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