Parts Counter II Stevinson Toyota West

Asbury Automotive Group • Lakewood, CO

3d • Onsite

About The Position

Stevinson Toyota West is seeking an experienced Parts Counterperson II to join their team. This role involves selling parts to various customers, including retail, shop, and phone inquiries, while ensuring excellent customer service and efficient order processing. The position requires previous dealership Parts Counterperson experience.

Requirements

• High school diploma or General Education degree (GED) in addition to 2+ years of related experience and/or training; or equivalent combination of education and experience.
• English language required (bilingual is a plus)
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
• Valid Driver’s License
• Regularly lift and/or move up to 25 pounds, frequently lift and/or move more than 50 pounds.
• Typically works in a shop environment and uses a computer, telephone and other equipment as needed to perform duties.
• Must be able to pass pre-employment screening (background and drug)
• Must be at least eighteen years of age
• Previous dealership Parts Counterperson experience required.

Nice To Haves

• Bilingual

Responsibilities

• Sells parts to all guests, over the counter, through the shop, or on the phone.
• Assists all guests (retail and shop) in selecting required parts in a friendly, professional and efficient manner.
• Informs guests of companion part requirements and specials and ensures that the guest is exposed to the full product line.
• Answers phone calls, providing price quotes and other information.
• Reviews body shop estimates to be sure the parts that are ordered are correct and all pricing is in line with the estimate.
• Provides high level of service to internal and external customers.
• Pulls and fills orders from stock.
• Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
• Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
• Stocks and posts incoming orders as needed.
• Assists Parts Manager in processing stock orders and stock replenishment daily or as necessary.
• Assists Parts Manager with annual parts physical inventory.
• Follows up on back-ordered parts.
• Verifies will-call and back-order files weekly and returns to vendors, or stocks those items not picked up or required.
• Replenishes assigned inventory daily.
• Receives payment from retail guests or obtains credit authorization.
• Sets up orders for daily shipment, delivery or pick-up.
• Solicits assigned accounts by phone.

Benefits

• Paid holidays & paid time off
• Paid training
• Holiday match
• Stock Awards (select management and front-line team member’s eligible)
• medical, vision, dental, accident, critical illness and hospital indemnity plans
• Up to 12 weeks paid pregnancy leave or 1 week paternity leave
• Health savings
• Flex spending accounts (tax free)
• Short-term and Long-term disability plans
• Life Insurance (Whole Life and Term)
• 401k with company match
• Digital career path tool to assist with career development
• Continuous training through Asbury's Internal Learning Management System
• Professional growth and development opportunities
• Team Member assistance program
• Team Member discounts on vehicle purchases, parts and service repairs
• Scholarship awards
• Opportunities to join our community service initiatives
• Aggressive Team Member referral program with bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED