Parts Counter Salesperson

Castle Chrysler Dodge Jeep Ram of Chesterton•Chesterton, IN

6d•Onsite

About The Position

Castle CDJR of Chesterton is looking to expand its parts team and is seeking a Parts Counter Salesperson. This role offers a great opportunity to gain experience in the automotive industry and begin a rewarding career path. The position involves overseeing the entire parts sales process, from initial customer interaction to order fulfillment and payment processing. The ideal candidate will be eager to learn and grow in a dynamic environment, possess strong communication and organizational skills, and have a foundational understanding of basic mathematical calculations relevant to sales.

Requirements

At least 2 years of experience selling parts
Eager to improve in a dynamic work environment
Strong interpersonal and time management skills
Ability to read/interpret safety and maintenance documents
Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, %, area, circumference, and volume
Valid driver's license and clean driving record

Responsibilities

Oversee the parts sales process from start to finish
Converse effectively/efficiently regarding customer parts status
Read and understand the parts catalog when looking up and speaking to specific parts
Answer phone calls, provide price quotes and other information to customers
Provide high-level service to both internal and external customers
Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
Notify parts manager of out-of-stock parts or shop materials that need immediate attention
Locate out-of-stock parts from outside sources and submit an emergency order, if necessary
Make sure all internal requests for parts are billed on the service repair order
Receive payment from retail customers or obtain credit authorization