Parts Counter Salesperson

Wilson's NAPA Auto PartsStevenson, WA
$16 - $18Onsite

About The Position

The Parts Counter Salesperson is responsible for implementing appropriate sales practices, maintaining customer satisfaction, demonstrating a professional attitude, and providing sales support functions. This role requires a strong understanding of products and their applications, the ability to troubleshoot and solve customer vehicle problems, and effectively sell product features and benefits by understanding customer needs. The position also involves processing customer stock orders, checking in store stock orders, and maintaining a pleasant and helpful demeanor.

Requirements

  • Previous customer service skills, sales skills or excellent people skills that support a customer engaged rapport.
  • Any automotive parts experience or automotive mechanical skills that support the sales process by being able to communicate and locate 'the right part the first time'.
  • Ability to stand up to 8 hours, lift 50-60 lbs frequently throughout the day, bend, twist and put away pallets of stock.
  • Valid ODL and good driving record may be required in stores requiring back up delivery functions in a sales role.

Responsibilities

  • Implement appropriate sales practices.
  • Demonstrate knowledge of products and their applications (give technical advice, troubleshoot, and help solve customers’ problems with their vehicles).
  • Demonstrate ability to sell product features and benefits and ability to understand customers’ needs.
  • Maintain customer satisfaction.
  • Demonstrate professional attitude, conduct, and appearance. Demonstrate a pleasant, helpful personality, SMILE!
  • Provide sales support functions. Process salesperson’s customer stock orders. Check in store stock orders.
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