Parts Counter Sales

Gabrielli Truck Sales•Enfield, CT

15h•Onsite

About The Position

Sells parts to all customers, over the counter, through the shop, or on the phone. This role requires assisting customers in selecting parts, informing them of companion part requirements and specials, and ensuring they are exposed to the full product line. The position also involves answering phone calls, providing price quotes, and maintaining a high level of customer service. The Parts Counter Sales representative will notify the parts manager of out-of-stock parts, follow up on back-ordered items, process payments, and ensure all invoices are properly handled. Continuous learning about new products and product updates is essential, as is maintaining computer knowledge. The ideal candidate will be motivated, proactive, focused, and well-organized.

Requirements

Minimum 3 years experience with Auto or Truck Parts
High School Graduate
Parts Department Experience
Computer knowledge
Be motivated, proactive, focused and well organized

Responsibilities

Assists all customers in selecting required parts in a friendly, professional, and efficient manner.
Informs customers of companion part requirements and specials, and ensures that the customer is exposed to the full product line.
Answers phone calls, providing price quotes and other information.
Provides high level of service to customers.
Notifies parts manager of out-of-stock parts that need immediate attention.
Follows up on back-ordered parts.
Receives payment from retail customers or obtains credit authorization.
Ensures that all charge sales are signed by the customer.
Ensures that all customers receive their copy of the invoice.
Participates in all training programs that are made available.
Keeps current on new products and product updates.