Parts Counter Sales
Texas AirSystems•McAllen, TX
•Hybrid
About The Position
Texas AirSystems is seeking a Parts Counter Sales person responsible for processing customer orders and responding to customer inquiries. The ideal candidate must have attention to detail, be customer service oriented, and work well with others. This position requires a self-motivated team player who can actively contribute to the team and seeks remedies to ensure customer satisfaction and retention. Texas AirSystems has been a leader in the HVAC industry in Texas for over four decades, with a strong commitment to collaboration, curiosity, and employee growth.
Requirements
- High school diploma or GED equivalent
- Computer skills are essential
- Ability to read and comprehend simple instructions, short correspondence, and memos.
- Ability to write correspondence.
- Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to compute rate, ratio, and percent and to draw and interpret graphs.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
- Ability to deal with problems involving several concrete variables in standardized situations.
- Mental stamina for problem solving and prioritizing multiple tasks.
Nice To Haves
- HVAC Parts background is preferred
- HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus.
Responsibilities
- Conducts sales of HVAC parts, equipment, and supplies over the phone, by email, and over the counter.
- Promptly identify parts and process quotes & orders for customers.
- Actively makes customers aware of product promotions.
- May load and unload shipment of parts, supplies, and equipment.
- Responds to customer inquiries, questions, or concerns regarding products or services.
- Records inventory discrepancies
- Follows up with customers
- Determines best method to resolve customer issues
- Develop & maintain relationships with customers and our business partners
- Exhibits strong organizational and customer service skills.
- Flexibility to work overtime/weekends, as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
