Parts Counter Sales - AutoPark Honda
About The Position
AutoPark Honda has an outstanding opportunity for a Parts Counter Sales to join their team and the Holman family! The role involves assessing customer or mechanic needs for parts, determining the correct part for the job, and reading catalogs or computer listings to find stock numbers and availability. The Parts Counter Sales person will order parts if necessary, fill orders from stock, and mark, log, and store parts according to a system. They will also handle telephone orders, prepare customer bills, and add parts to service orders. This position requires providing exceptional service to customers and vendors, processing orders, and recommending additional related repair items. A key aspect of the role is gaining superior product knowledge and understanding of vehicle components to effectively assist customers. Responsibilities also include assisting with daily inventory, receiving, stocking, shipping, and maintaining perpetual inventories. Maintaining the cleanliness and professional appearance of the service counter, work area, and stockroom is also expected, along with maintaining records of time, expenses, and materials.
Requirements
- Previous parts advisor experience
- Understand basic automotive components and systems
- A team player who is focused on providing exemplary customer service
- Ability to multi-task in a fast-paced work environment
- Strong organizational skills and detail oriented
- Working knowledge of computers
- Possess a valid in-state driver's license
- Pass a motor vehicle report and possess an acceptable safe driving record
Nice To Haves
- Automotive dealership service experience is a plus
- Any automotive certifications is a plus
Responsibilities
- Assess the type of part needed or assists the customer or mechanic in determining the correct part for the job at hand.
- Reads catalogs and/or computer listings to obtain replacement part stock number, determines availability of part, orders part if necessary, fills orders from stock, marks/logs and stores parts according to prearranged system, receives and fills telephone orders; may prepare customer bill or add parts to service order, etc.
- Provide exceptional service to all customers and vendors.
- Process customer orders and recommend additional related repair items.
- Gain superior product knowledge and understanding of vehicle components to effectively help customers.
- Assist with daily inventory, receiving, stocking and shipping.
- Assist in maintaining perpetual inventories.
- Help maintain cleanliness and professional appearance of the service counter, work area and stockroom.
- Maintain records of time, expenses and materials.
Benefits
- Health Insurance
- Vision Insurance
- Dental Insurance
- Life and Disability Insurance
- Flexible Spending and Health Savings Accounts
- 401(k) plan with Company Match
- Paid Time Off (PTO)
- Paid Holidays, Bereavement, and Jury Duty
- Paid pregnancy and parental leave
- Supplemental paid military leave to eligible employees
- Paid sick leave benefit that meets the mandated requirements (for part-time and temporary employees in geographic areas with statutory paid sick leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
