Parts Counter Sales Representative

TYE•Tye, TX

4d•Hybrid

About The Position

The Parts Counter Sales Representative is responsible for selling parts by taking and clarifying customer orders, retrieving and selling new and replacement parts, receiving and recording new parts inventory, maintaining parts databases, and ensuring a safe and secure environment. This role involves completing sales transactions, managing returns, and identifying prospective customers to meet sales quotas. The position requires strong customer service, sales skills, and the ability to work independently and collaboratively.

Requirements

Data entry skills
Telephone skills
Customer focus
Customer service
Verbal communication
Selling to customer needs
Meeting sales goals
Product knowledge
Inventory control
Professionalism
Job knowledge
Strong verbal and written communication skills
Ability to work independently as well as work well with people
Valid Driver License required

Responsibilities

Sells parts by taking and clarifying customer orders.
Retrieves and sells new and replacement parts.
Receives and records new parts inventory.
Maintains parts databases.
Maintains a safe and secure environment.
Completes sales by entering purchased items into sales/inventory system, obtaining payment, adding purchase to credit account, and issuing sales receipts.
Receives returned items by inspecting items, returning payment, issuing credit, re-packing and re-shelving items, and returning damaged items to supplier.
Identifies, pursues, and maintains a constant flow of potential customers that meet or exceed established quotas through prospecting, networking, and referral activities.
Takes customer orders by listening to and clarifying requests, identifying parts, and offering and explaining alternative solutions.
Provides solutions to customers regarding products, availability, product uses, and credit terms.
Answers customer questions about products, prices, availability, product uses, and credit terms.
Recommends solutions to customer needs based on customer interests.
Stocks items by unpacking, arranging, and placing items in bins and on shelves, and adjusting the inventory system.
Updates job knowledge by participating in educational opportunities and reading about new products.
Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
Other duties assigned by manager.