Parts Counter

I-State Truck Center•Sioux Falls, SD

1d•Onsite

About The Position

I-State Truck Center is looking for a Parts Counter Representative for our Sioux Falls South Dakota location. We are looking for candidates that have any parts counter experience with a preference on heavy duty trucks or equipment. In this role you will source and purchase parts, manage parts inventory as well as pricing parts for our customers and technicians so familiarity with computer-based parts program is a plus. As a Parts Counter Representative, you will play a crucial role in assisting customers and technicians with their heavy-duty truck parts needs. You will be responsible for providing exceptional customer service, identifying, and locating the correct parts, processing transactions accurately, and maintaining inventory levels. The ideal candidate will possess excellent communication skills, a strong attention to detail, and a passion for delivering top-notch service to our valued customers.

Requirements

High school diploma or equivalent.
Previous experience in a customer service or retail environment, preferably in automotive or heavy-duty equipment parts sales.
Strong communication and interpersonal skills.
Proficiency in using computerized inventory systems and basic computer applications.
Ability to lift and move heavy objects, as necessary.
Detail-oriented with a commitment to accuracy.
Ability to work independently as well as part of a team.
Flexibility to work weekends or evenings, as needed.

Nice To Haves

Experience working with automotive or heavy equipment parts and accessories.
Knowledge of heavy-duty truck and equipment systems and components.
Familiarity with automotive parts cataloging systems (e.g., Electronic Parts Catalog).
Prior experience using point-of-sale (POS) systems.
Additional sales, business, or technical training is a plus

Responsibilities

Lookup, price, and purchase parts for on highway diesel trucks, like Freightliner and Western Star.
Fill requisitions, work orders, or requests for materials, tools, or other stock items and distribute items to technicians.
Enter and pick customer orders from stock.
Greet customers in a friendly and professional manner.
Utilize computerized inventory systems to locate parts and check availability.
Process parts orders accurately and efficiently, including invoicing and accepting payment.
Maintain a clean and organized parts counter and work area.
Assist with receiving and stocking parts shipments.
Conduct regular inventory counts and reconcile discrepancies.