Parts Counter Consultant-West Salem Kia

Morrie's Auto Group•West Salem, WI

4d•Onsite

About The Position

Morrie's Auto Group is seeking a Parts Counter Consultant for their West Salem, WI location. This role involves assisting technicians and retail customers with parts and accessories, managing inventory, and providing excellent customer service. Morrie's Auto Group is a growing dealership group committed to employee development and offers industry-leading benefits.

Requirements

Reliable and punctual
Strong customer service and interpersonal skills
Attention to detail
Must be able to keep up in a fast-paced environment
Good driving record
Valid driver's license
Able to pass a background check and drug screen
Must be able to lift 75lbs

Responsibilities

Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
Stock incoming inventory in the correct location.
Maintain the parts department in clean and orderly manner.
Provide customers with needed information and offer additional sales opportunities.
Create and maintain merchandising display to promote product sales.
Provide an exceptional customer experience to drive loyalty