Parts Counter Attendant - Marion

HOLMES RENTAL & SALES INC•Marion, OH
•Onsite

About The Position

The Parts Counter Attendant will deliver exceptional service, ensuring efficient and high-quality client service. This role requires proficiency in operating computer, communication systems, and all other software systems. Responsibilities include looking up parts for clients and/or the service department, locating and pulling parts, creating purchase orders for needed parts, and placing orders and receiving inventory, parts, and whole goods. The position also involves maintaining accurate daily documentation of client information and orders, preserving a safe, clean, and organized workspace environment, and providing friendly, professional, and informative interaction with clients, addressing concerns and issues promptly and effectively. Adherence to all company policies, procedures, and safety standards is required, along with performing other duties assigned by management.

Requirements

  • Technical skills encompassing computers, multi-line phone systems, email, etc.
  • Ability to lift, push, and/or pull a minimum of 25 pounds regularly.
  • Prolonged periods of sitting, standing, stooping, and bending.
  • Skill to effectively communicate verbally with others, both in person and via documentation.
  • Ability to operate equipment safely and effectively.

Responsibilities

  • Deliver exceptional service, ensuring efficient and high-quality client service.
  • Operate computer, communication systems, and all other software systems.
  • Look up parts for clients and/or the service department, locate and pull parts.
  • Create purchase orders to acquire needed parts.
  • Place orders and receive inventory, parts, and whole goods.
  • Maintain accurate daily documentation of client information and orders.
  • Preserve a safe, clean, and organized workspace environment.
  • Provide friendly, professional, and informative interaction with clients, and address concerns and issues promptly and effectively.
  • Adhere to all company policies, procedures and safety standards.
  • Perform all other duties and tasks assigned by management.
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