Parts Counter Associate at Capitol GMC

Capitol GMCSan Jose, CA
$18 - $30Onsite

About The Position

As a Parts Counter Associate, you will create a world-class automotive retail experience by thoughtfully assessing the needs of your guests in the Parts department.

Requirements

  • Prior auto parts sales experience
  • Eager to improve in a dynamic work environment
  • Strong interpersonal and time management skills
  • Ability to read/interpret safety and maintenance documents
  • Ability to calculate figures/amounts including: discounts, interest, commissions, proportions, percentages, area, circumference and volume
  • Valid driver's license and clean driving record

Nice To Haves

  • Dealership experience

Responsibilities

  • Oversee the parts sales process from start to finish
  • Communicate with staff and customers in a friendly and professional manner
  • Converse effectively/efficiently regarding customers’ parts statuses
  • Read and understand the parts catalog when looking up and speaking to specific parts
  • Answer calls, provide price quotes and necessary information to customers.
  • Review body shop estimates to verify the correct parts are ordered and all pricing is in line with the estimate
  • Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
  • Notify the Parts Manager of out-of-stock parts or shop materials that need immediate attention
  • Locate out-of-stock parts from outside source and submit an emergency order, if necessary
  • Make sure all internal requests for parts are billed on service repair order

Benefits

  • Values-driven culture and team built on integrity, caring, performance and efficiency
  • Continuous career development and advancement opportunities
  • Comprehensive benefits package (Medical, Dental, Vision)
  • 401k with company match
  • Employee Assistance Program with free telemedicine and mental health resources
  • Exclusive Employee Vehicle Purchase Program with a 3-Year Service Maintenance Package
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